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Rules, draws, payments and prize claims. Can't find it? Open a case and we reply within 24 hours.
Entries are locked before every draw and the winning ticket is chosen by a secure random generator seeded at the moment of the draw. Draws above the dual-approval threshold need two approvers, and the evidence pack — locked entry list, its hash, the seed and the result — is published with the winner.
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Sign in to open a case — it links to your orders so we can see what happened.
Terms, rules & policies
General terms, competition rules, the free entry route, refunds and cancellations, privacy and cookies, and how to complain. Every entry links to the exact version that applied when it was made.
Responsible play
Spend and entry limits, and taking a break, are applied by our team on request and cover Insider Prizes and Insider Edge Bets. Email us and we will set it up.
Marketing preferences
Choose how we contact you about competitions and results. Preferences are held per app, so opting out of Insider Prizes does not change Insider Edge Bets.
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